Privacy Policy

Basically: We collect the stuff we need to make your profile sparkle and the app run smoothly. We don’t sell your info. You can delete your account anytime. We use tools like Google Analytics to make Swapp better. Swapp is 16+ only.

1. What we collect

When you join, we collect:

  • Your name + contact info
  • Your biz details + career history
  • Booking info, profile data, and account activity

We use this to help people find you, trust you, and book you.


2. Why we use it

  • To build your profile
  • To manage bookings
  • To improve Swapp through analytics
  • To send you updates (only the good kind)

We’ll never sell your data. Pinky swear.


3. Where It’s Stored

We use platforms like:

  • Airtable
  • Stripe
  • Google
  • Bubble
  • Zapier
  • Email/marketing tools

All info is password protected. You’re safe with us.


4. When You Leave

You can delete your account anytime. When you do, we’ll remove your data — except for a private little badge in our records like:

Harmony Tera — PMU Artist, Sydney
Member 2025–2027 | 14 services received | 20 provided | 2 events attended

(This helps us keep platform stats. It’s not public.)

5. Your Rights

We use Google Analytics to track how Swapp is performing and improve your experience. This helps us understand usage patterns and make the platform better, but don’t worry — we’re not tracking you personally, just general behaviour.

We also use Mouseflow, a tool that records mouse movements and clicks to improve the layout and usability of our site. This helps us make sure things are user-friendly and intuitive.

Both Google Analytics and Mouseflow use cookies, and you can opt out of these tracking tools at any time by adjusting your browser settings or using the Google Analytics Opt-Out Browser Add-On.

For further details, you can visit the Google Analytics Privacy Policy and Mouseflow Privacy Policy.

6. How long we store stuff

We’re still working this out — but eventually, inactive data will be cleaned up after a long time.

7. Age Limit

Swapp isn’t for anyone under 16. Sorry, kiddos.

7. Changes to This Policy

We’ll update this if anything changes and let you know when we do. Nothing sneaky here.

7. Got Questions?

We’re here for you.

Email: admin@swapp.com.au